Shipping Policy

Thank you for shopping with hi-vseebox.com, operated by Shenzhen Wanlei Shuangtian Technology Partnership (Limited Partnership) as an authorized distributor online store for vSeeBox products.

Shipping Coverage

At this time, we only ship to customers located in the United States.

All orders are dispatched from our U.S. fulfillment center:

USLA5
15791 Quality Way,Chino,California, 91708

USNJ3
Ste A 99 Caven Point Rd,Jersey City,New Jersey, 07305

Shipping Methods

We work with trusted carriers such as UPS and USPS to ensure safe and timely delivery. The shipping carrier may vary depending on your destination and package size.

Order Processing Time

Orders placed before 6:00 PM (PST) on business days are typically shipped the same day.

Orders submitted after 6:00 PM, on weekends, or during public holidays will be processed on the next business day.

Processing Time: 0–3 business days

Estimated Delivery Time

United States

Transit Time: 1–5 business days

Total Delivery Estimate: 1–8 business days

Holiday Shipping Notice

During U.S. federal holidays or peak shopping seasons, order processing and delivery may experience minor delays. We appreciate your patience and understanding.

Customs Duties & Taxes

United States

No import duties or customs fees will apply. Applicable sales tax will be calculated automatically during checkout based on your state regulations.

Shipping Rates

Free Shipping on orders over $50

Flat Rate Shipping: $10 for orders under $50

Returns & Exchanges

For detailed information regarding returns, refunds, or exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions regarding your shipment or order status, please feel free to contact our support team. We’re always happy to assist you.